Lorenzo CorrieriJul 14, 20225 minLeadership: meaning and characteristics in ISO 9001Do you inspire or give orders? If you could choose, would you like to be more like Roberto Mancini or José Mourinho? Are you closer to a...
Lorenzo CorrieriJul 6, 20226 minCustomer focus: what does ISO 9001 say?What does Quality mean? We introduced the topic two weeks ago, in the first article of this column (if you missed it, you can find it...
Lorenzo CorrieriJun 30, 20225 minTotal Quality Management: the 7 principles of qualityGiulia has a company, produces a certain product and sells it quite well. Great! She and her team manage to get the company to break...